Create Events,
Drive Attendance,
Measure Impact

Events & Class Management for Healthcare & Beyond

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Turnkey

Your own instant, private event ecosystem

Security

HIPAA- and ADA compliant, Enterprise-ready

Flexibility

Internal & external events, classes, training, conferences & more

Reporting

Instant metrics for CHNA reporting, revenue forecasting and more

Scheduling Registration Ticketing Communications Refunds Rosters Surveys Reports Security

Workshops, support groups, community classes, patient education, board meetings, galas, conferences…internal or external, large or small - every event you run should build community relationships and prove your impact.

ZenGRM is the simple-to-use, HIPAA-compliant, enterprise-class Guest Relationship Management platform that drives participation, turns your attendance data into CHNA-ready insights, and increases community benefit.

The ZenGRM Workflow

1. Create your event

Keep it simple: title, date, time, venue, description - or jazz it up with images, videos, agendas, documents.

ZenGRM's intuitive tools make it all easy

2. Set your comms

Announcements, confirmation emails, reminders, post-event surveys: do it all upfront. ZenGRM always sends the right message to the right people at the right time - automatically

3. Build your schedule

Creating regular repeating events? Series? Ongoing drop-ins? Copy any event to build event sets and schedules to any cadence - set and forget months in advance

4. Publish

One click creates beautiful, branded, ADA-compliant registration websites - plus your own searchable online events center. ZenGRM tracks your event dates and schedules and keeps published events up to date.

5. Service Clients

Track attendance, manage waitlists, read registration data, move guests between events, manage refunds - all from inside ZenGRM.

6. Monitor & Measure

Use visibility tools to see which events are under-or over-performing, extend schedules, track revenue - and turn all this data into shareable reports with just a few clicks

7. Check-in

Secure roster access allows event / class leads to check in guests: or use ZenGRM's automated check-in features to track attendance for you - even for online classes

8. Survey, Analyse & Report

Create ZenGRM post-event surveys that keep answer data consistent across multiple class and event-types. Turn event metrics and survey data into custom reports for leadership / CHNA implementation documentation

The ZenGRM User

However the events process affects your role, ZenGRM makes your life easier

Facility Operations Teams

Save hundreds of admin hours. Forget the stress of band-aid systems of spreadsheets, group emails, online forms & calendars. Set your classes, events and cadences in ZenGRM and let us do the leg work.

Patient & Consumer Experience

A frictionless journey. Every touchpoint (a facility tour, a wellness class, a new patient orientation, a disease support group) is a chance to build trust and showcase your best care. ZenGRM makes those touchpoints seamless.

Community Health & Benefit

Reports in clicks, not hours. Access attendance and engagement data automatically across every program your organization offers and turns it into organized, audit-ready documentation for your internal reporting, your Community Health Needs Assessment and Schedule H.

Compliance & Legal

Your digital paper trail. ZenGRM eliminates the guesswork and the exposure by capturing revenue, attendance, engagement, and impact data at the source, across every community program your organization runs, and organizing it into a consistent, defensible record from day one.

Finance & Operations

Visibility and control. Reduce manual reconciliation, spend fewer hours verifying numbers before filing deadlines, and map a clearer, more efficient path from program activity to the financial documentation that supports your organization's tax-exempt status.

IT & Digital

One enterprise class solution. No more stitching together online forms, spreadsheets, email accounts, contact databases from different departments; one HIPAA-compliant full-stack system with consistent data handling, security, and access controls from the start.

Corporate & Philanthropic Events

All stakeholders covered. Look as good and run events as efficiently for your staff, partners and donors as you do for the public. ZenGRM's unique invite and guest management tools make even complex HR and donor events simple.

Marketing & Comms

Look great. Maintain control. Community classes and events are the shop window to your services. ZenGRM allows you to maintain branding, consolidate messaging, manage access, and monitor comms regardless of which groups or facilities are using the system.

The ZenGRM ROI

Save hours per event

When hundreds of events take minutes to schedule, and event tasks are automated, your classes need smaller teams and less hours per team member.

Increase revenue per event

Attractive ADA-compliant sites, frictionless registrations, efficient ticket solutions, professional communications all increase uptake and decrease drop out

Convert more clients

Classes and events are often the experience that can turns a first-time visitor into a lifetime client. ZenGRM helps maximizes that return

Consolidate license fees

Paying for multiple licenses for forms, registration, tickets, comms, calendars, reports? Consolidate the entire process with ZenGRM

Use insight for efficiency

ZenGRM allows your teams to monitor and analyze events progress in real time - adding more popular events, responding to demand, restructuring the ones that lag

Reduce compliance risk

ZenGRM captures attendance and engagement data at the source, across every community program your organization runs, creating a consistent, defensible record from day one for CHNA and Schedule H reporting

Features

Just a few of the reasons ZenGRM can transform your events, classes and meetings workflows

EVENT SCHEDULING

Plan smarter, schedule seamlessly. Effortlessly create, clone, and manage one-time, multi-day, recurring, or series events—all in minutes with editable, flexible scheduling controls

REGISTRATION

Engaging sites, effortless sign-ups. Launch custom-branded, private event registration options and websites with unlimited free and paid sign-up options, rich media content, coupons, disclaimers, preferences surveys, downloadable documents, and social sharing.

COMMUNICATIONS

Leave the inbox behind. Invite thousands, respond individually. Stage comms in advance and set and forget. Or manage VIPs one by one. Send messages based on responses, guest data, dates, preferences, or status.

SPONSORS & PARTNERS

Collaborate with confidence and control. Tired of trying to centralize the guest lists of dozens of sponsors via email? Give partners, sponsors, or vendors their own secure guest management accounts so they can oversee their own invites and confirmations while you sit back and watch the names come in.

RELATIONSHIP MANAGEMENT

Every guest is a growth opportunity. Build and maintain a central contact database with one-click invite RSVPs, guest event histories, and customizable group and individual communications to turn each event into long-term guest relationships.

ENTERPRISE

Built to scale with you. Scale securely across teams, departments, facilities or locations with a unified master admin unit, communications templates, cross-organization branding and a platform setup built for multi-unit organizations.

INTEGRATIONS

Connect everything that matters. Link ZenGRM with your existing CRM, payment gateway, SSO, website or CMS so your event data and registration workflows integrate seamlessly into your broader ecosystem.

1–1 SUPPORT

Real people, reliable guidance. Receive personal onboarding and training sessions tailored to your company’s needs, as well as ongoing video and chat support to ensure your events run smoothly and successfully. Whatever level of support you need, ZenGRM delivers.

Make It Personal

Let us create a customized walk through demo for you based on real events, classes or meetings your organization is planning. You'll believe it when you see it!

Amaze Me

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FAQ

Answers to some of the most common questions are here: but feel free to contact us about anything.

How many events can I create with an account?

All ZenGRM user accounts can create an unlimited number of events. There are no caps or restrictions, so you never have to worry about reaching a limit as your event program grows.

Do attendees need to create an account to register for one of my events or classes?

No. Only members of your organization need ZenGRM accounts to manage events. Attendees can register easily through your event website or via a direct invite, with no account required.

What kind of event can I create?

ZenGRM supports a wide range of event formats, including in-person, virtual, and hybrid events. It's great for organizing presentations, meetings, classes, as well as social events, galas and conferences. Importantly, ZenGRM is designed for your internal events not just your outside-facing events: staff get togethers, board meetings, internal training - any time you need to bring people together, ZenGRM has the tools you need.

Can I customize the event websites and registration pages with my branding?

Absolutely. ZenGRM is designed to function as an extension of your brand. You can customize colors, logos, images, and even email sender names to ensure every touchpoint reflects your organization’s identity.

What is “Third Party,” and why does it make planning sponsored events easier?

Third Party is a unique suite of tools within ZenGRM designed specifically for managing sponsored or partner-supported events. It simplifies coordination with these partners by giving them controlled access to their own guest management tools within your event; saving you countless hours of searching through email threads and monitoring last minute updates

Why would I use ZenGRM instead of Eventbrite?

ZenGRM is designed for organizations that rely heavily on events and the contacts and customers they generate, and who need greater control over the entire guest experience. Unlike Eventbrite, ZenGRM gives you total control over every stage of registration, all communications, real-time RSVP lists, reporting and analysis. Plus, ZenGRM is your own private event ecosystem - so your events don't show up next to your competition's, or alongside events that may adversely impact your brand.

Why would I use ZenGRM instead of Cvent?

ZenGRM is designed to provide maximum power and flexibility for large, complex events, while being quick to learn and easy to use if you're organizing a webinar for 30 people. ZenGRM makes repeat events, like regular series of classes or recurring events, super quick to build and publish, while providing all the options you need to craft a sponsored gala for 800, or to sell tickets to your exhibition. ZenGRN provides power without bloat, flexibility without complexity.

I like the look of ZenGRM, but the price seems steep?

When evaluating the cost of ZenGRM, consider the range of tools and services the platform brings together in one place. Many organizations currently pay separately for a newsletter platform, a CRM, event management software, and outside event support. ZenGRM consolidates all these, significantly reducing the cost of multiple subscriptions and external resources.

ZenGRM's admin tools are designed to save your team hundreds of hours of staff time by streamlining event setup, communication, and guest management. Those efficiencies translate into meaningful savings. Lastly, ZenGRM offers a unique level of hands-on support. Rather than relying solely on help documentation or bots, you are paired directly with an expert team member — someone who understands both the platform and the practical realities of running events. This ensures you always have the help you need when you need it.

Real Support. From Humans

ZenGRM's Support Team is best in class. We work hand in hand with new clients to get you set up right from the outset, including your admin, users and first events. Existing clients know they can contact our team of real people at any time for quick, effective, one-on-one personal service.